KEYPR®, redefining the guest experience for hotels and luxury residences worldwide.
KEYPR is a cloud-based guest experience and management platform for the hospitality industry. The platform delivers a personalized, friction-free guest experience while creating new operational efficiencies and driving additional revenue opportunities for property owners and operators.
KEYPR delivers a highly connected and personal in-room experience.
The KEYPR system creates opportunities to increase revenue, and provides hotel staff and operators a back office system that offers real-time intelligence, performance metrics and new communication tools to improve service and better engage with guests.
- Keyless entry via mobile app
- Mobile check-in and out for individuals and groups
- On-demand services, promotions and opportunities to increase revenue
- Personalized communication tools enable better service and guest satisfaction
- In-room tablet eliminates collateral, clutter and cost
- Guest experience management software offers sophisticated data and insights
“We are a uniquely interactive and guest-focused resort that prides itself on superior guest service, delivered every day,” said Alex Hickman, Managing Partner. “Our property allows guests flexibility and choice, and we are pleased to partner with technology providers that allow our customers the freedom to experience our hotel and services on their terms. Thanks to the KEYPR solution, we have been able to focus on providing service to our guests anywhere on the property, even as we reap the rewards of increased operating efficiencies and cost savings back of the house. KEYPR provided exactly the technology solution we were looking for.”
“Guests see their name on KEYPR tablet as they enter their room and are immediately drawn to it… that’s one of the reasons why our guest engagement is more than 90 percent since we launched KEYPR.”
“Since launching at the Avalon hotels, we are already seeing 90% guest engagement and unparalleled insight into guest requests and staff performance across all areas of operations.”
“In this technology age, plastic key cards are rapidly becoming obsolete. This new partnership will offer our management team an efficient way to access operational metrics instantly and ultimately improve the overall guest experience.”